Our vision is to help businesses succeed by identifying and leveraging the talent of their people. To achieve this we bring our unique strength of applying tailored HR solutions in an insightful, rigorous and commercially relevant manner. We work in partnership with our clients and establish informal yet professional relationships which allow us to tailor our interventions to meet client's individual business needs and strategic objectives.

Feel free to talk to one of the Eureka team about your current or future needs – you'll find our approach is different to other consultancies in that we won't try and sell you something you don't want or need – we'll ask you key questions that help you get to the root cause of things, and we'll work with you in partnership to help accelerate the process of getting to where you, your team or your organisation want to be.

In addition to our multinational client base, we also work in close partnership with smaller organisations, the public sector and not-for-profit organisations.


"The consultant has a tremendous knowledge in the HR area, both from the core HR functions needed to support the business, as well as understanding the key success factors in developing the people (i.e. the company's future leaders). 
What differentiates her from other HR professionals is the pro-active approach in recommending strategies and actions that could be used.  She's always thinking ahead and that's the sign of a good 'HR Partner'."
Mark Fritz
Director Procedor

"A very interesting and relevant event, the trainer was very good and explained concepts clearly."
Michelle Plange
Assistant Training Officer
National Maritime Museum

"Very impressed with both the course and presenter, first class!  Thank you for the opportunities. I would recommend that all employees under go such a refresher."
Martyn Howard
Senior Engineer
Group Technology BP

"Today has in no small way provided me with the tools and techniques to return to my business tomorrow and start using the tools and techniques. It was almost as if the course had been specifically developed for both mine and the business needs. Thank you!"
Simon Winter
Operations and Resource Manager
Dixons Group Business Services

"Eureka HR Solutions has worked closely with me over the last three years, and has been a key HR strategic driver for Trinity House. The consultant has developed and facilitated a number of targeted training programmes for managers and staff and has provided a range of consultancy services supporting HR direction setting and establishing HR as a key business partner. The professional and passionate approach has been very well received by staff and the Senior Management Team, and has enabled the HR function to become truly value added."
Selena Allen
HR Manager
Trinity House

Our approach to learning at Eureka HR Solutions is unique. We're passionate about what we do and pride ourselves on our energetic, innovative, client-focused approach.

Because no two businesses are the same Eureka HR Solutions won't provide you with an 'off the shelf' training solution. This is where we differ from the large corporate training providers. We don’t believe this works. All our training solutions are based on best practice but specifically tailored to your business needs. That's why our clients find our training solutions not only practical but highly effective and excellent value for money.

We come to you to deliver your tailored training programme. Groups of up to 16 can be trained on site making this an excellent cost-effective option for organisations looking to develop groups of staff. If you don’t have the appropriate on-site training facilities we can help you find the perfect training venue.

Tailored Programmes
You select a programme that interests you from our menu of courses and we talk to you about course content, length, and emphasis to ensure it’s tailored to your business needs. We then work with you to incorporate case studies and practical exercises that are built around real issues in your business. We also ensure that any relevant company policies and procedures are introduced in to the programme.

Bespoke Programmes
We work with our client using a variety of methodologies to establish the real training need. This ensures that any training solution is specifically developed in line with business needs. A bespoke programme(s) are then developed in partnership with the client and delivered in a means that specifically fits your needs. For example we can deliver a modular programme over a period of time that works for you business and your people.

Our approach to bespoke programmes:

All our programmes are supported by a set of comprehensive course materials including a course manual, PowerPoint presentation slides, case studies and exercises. All delegates will receive a certificate on the day of the course confirming attendance.

The recognition that your staff deserve
Investment in employees is essential if you are to improve business results. Education and development for every employee are critical to help achieve improved customer satisfaction, employee satisfaction and better company performance. Why not demonstrate your commitment by pledging to invest a minimum of 30 hours per person per year as a development goal.

The Individual Training Passport works on a point collection system. For every two hours an employee commits to attending a training event linked to their specific development needs they receive a stamp in their passport. The aim is to demonstrate a commitment to a minimum of 30 hours development per year.

A completed Individual Training Passport allows you the ability to either pursue standard accreditation from a professional body or demonstrate successful completion of an organisation's own leadership development programme.

In today's ever changing world, skills acquisition is more important than ever. Your staff have to be able to demonstrate competence across a very broad range of skills, and often they feel that they do not receive the recognition they deserve for the skills acquisition that they work extremely hard to achieve. The Individual Training Passport is not only a way of measuring an individual’s skills level, but is also a way of recognising their achievement in mastering the skills.

Is your training hitting the mark and delivering real business benefit? Eureka HR Solutions is helping our clients gain competitive advantage through the effective use of their Human Resources.

Let us help you to assess your organisation’s training requirements and present our recommendations. Our Training Needs Analysis report will enable you to align the skills currently available in your organisation and/or department with those required to meet your business objectives. The report will also help you to diagnose when training will solve certain problems and issues and when alternative interventions might be needed.

Our proposition to you:

• Stage 1: Initial investigation – scoping your training needs study. Preparation and agreement of an investigation for the identification of current and future training needs.
• Stage 2: Preparation and agreement of an investigation plan for the identification of current and future training needs at organisation, departmental or workgroup level.
• Stage 3: Selection of appropriate information gathering methods so that training needs are reliably identified within any time and cost constraints facing your business.
• Stage 4: Analysis of the information and data to identify needs and determine priorities.
• Stage 5: Development and production of an outline plan to show the proposed training solution.
• Stage 6: Informal and formal reaction via a written report collated and presented to seek approval for the recommendations.

The scope of our study could concentrate on one or all of the following areas:

• Employment Law
• Health and Safety
• Management Soft Skills

Eureka HR Solutions have a successful track record of providing specialist training in all the above areas.

Evaluation is a critical part of the training process and yet often neglected. Eureka HR Solutions can support clients in providing a systematic and structured approach to training evaluation. We use a range of methods to suit different needs and requirements.

We work with clients to evaluate not only the reaction to the training but more importantly we encourage clients to ensure that the learning has transferred to the workplace and has made a difference to the bottom line.

You can select one of four levels of evaluation:

• Level 1: Evaluate Reaction
• Level 2: Evaluate Learning
• Level 3: Evaluate Behaviour
• Level 4: Evaluate Results

Level 1 – Reaction

Level 1 is designed to test how favourably participants react to the training ('customer satisfaction'). A delegate evaluation form is used to collect reactions to the facilitator, course content, course materials, method of delivery, media, training style and learning environment. Level 1 is a complimentary service provided as standard after each training course delivery.

Level 2 – Learning

A range of methods can be used to assess delegate's learning, i.e. knowledge, skills and attitudes, before and after the course. Most commonly a delegate and their manager will work together to complete a pre-course evaluation of knowledge, skills and attitudes and this will be followed up with post course evaluation at regular agreed intervals typically at one, three, six and twelve months after the course.

Level 3 – Behaviour

Level 3 is designed to ensure that the learning has transferred to the workplace. A simple but highly effective measure of ensuring learning has transferred to the workplace is through the performance and development process i.e. measure of performance objectives. 360˚ feedback is another effective means of measuring changes in behaviour.

Level 4 – Results

Definition of results is dependent upon the goals of the training programme which will have been clearly defined and agreed through the process of conducting a Training Needs Analysis prior to the delivery of the training event. A detailed report is presented to the client providing statistical data on the bottom line results of the training programme. Supporting evidence will be provided based on detailed research conducted at each level of the evaluation process.

Our consultants are employment law specialists and we are well equipped to give advice on the practical application of UK and European Employment law.

In addition we provide a number of Employment Law training courses which ensure line managers and HR professionals are up-to-date with the latest Employment Law developments.

Eureka HR Solutions can help you draw up written statements and up-to-date UK compliant contractual terms and conditions of employment for your business. If you already have statements and terms and conditions of employment we can conduct a full compliance review and suggest amendments that ensure compliance with the latest employment law developments. Further support can be given by providing guidance and support to management involved in implementation.

Eureka are specialists in HR policy development for the new business. Our fully comprehensive Employment Policy & Procedural Manual is based on best practise and can be tailored to your business. This manual is available on CD-ROM.

The CD-ROM Manual includes:

• General conditions of employment
  • Timekeeping
  • Absence
  • Disciplinary procedure
  • Grievance procedure
  • Holiday
  • Salary overpayment
  • Leaving the company
• Maternity, paternity and adoption
• Harassment at work policy
• Redundancy
• Equal opportunities policy
  
  
• Organisational supplement – specifics relating to your business, for example:
  • Union membership
  • Pensions
  • Employee benefits

Let us take this service a step further by aligning your HR administration function to your policies and procedures. We can provide you with standard templates for all your administrative requirements. Examples include:

• Contracts of employment
• Disciplinary letters
• Absence without permission letters
• Employment regret
• Invitation to interview
• Maternity

Eureka can provide career guidance to assist individuals to clarify their interests against vocational areas. This information is linked to activities, competencies and work types. We also cover personality and organisational culture.

This information can be used to provide practical job seeking hints and advice for those looking for a new career or can be used by an organisation as part of the employee development planning process.

Get the best from your Human Resources. We can help you identify individual development needs through development centres and 360° feedback.

We can help you design a performance and development process system, which will ensure objective and comprehensive analysis of past performance and structured goal setting and action planning, which support individual's future growth and development in line with the needs of the business.

We can work with you to evaluate your organisational strategy and help guide the development of strategy to enable change programmes.

We can help to map your culture with a view to aligning your HR strategy .

To have a successful business you need to select from the widest talent pool possible. Demonstrating that you have a positive approach to work-life balance and having policies that truly allow your employees to work flexibly will mean that you can access diverse skills in a competitive marketplace.

Eureka can provide you with a range of flexible work-life balance strategies that meet the needs of your business and your employees.

Grow the talent of your human resources by either developing an in-house mentoring programme or participate in Eureka's Inter-company Mentoring Programme which is designed for high potential employees who would benefit from having a mentor outside of their current organisation.

This provides excellent opportunities for your high potential employees to grow and develop while networking and sharing best practice.

To find out more about how your organisation could benefit please call one of our consultants.

Benefits:
Executive coaching provides the executive client with a confidential, personalised, safe and supportive environment outside the pressures of business delivery and role requirements within which areas for development are identified, acknowledged and explored. This is beneficial not only in that it enables individual talent to reach full potential but also because it prevents eventual adverse impact on personal, team and business performance.

Prerequisites:
Both the sponsor (i.e. organisation, if the case) and the coaching recipient (i.e. executive client) should opt for the coaching programme in a spirit of agreement with an understanding that it benefits both parties and is undertaken without reservation or disagreement.

Executive coaching types:

• Performance coaching: enabling the executive client to fully utilise potential by enhancing and combining both technical and soft skills.
• Transformation coaching: supports the executive client to identify and establish the best combinations of skills (technical and soft) in relation with a new role, into which they moved on the bases of strong transferable skills and where specific industry culture and knowledge may be lacking or different from their previous experiences.
• Transitional coaching: supports the individual executive throughout the settling in period, into a new role where likely challenges such as increased complexity, responsibility, visibility and possible related stress are constructively and successfully managed.

Coaching programmes:
Short programme: 6 weeks, with two hours weekly session.
Long coaching programme: 3 months or more, two hours weekly session.

Eureka will help you bridge the gap and help you find a cost-effective solution to deal with short-term absence due to sickness, holidays etc.

Many businesses are faced with increasing pressures to reduce people costs. Let our consultants support you through this process.

Our guidelines are based on performance, ability and experience which will ensure your selection process is fair, legal and leaves you with a lean but efficient workforce.

Eureka can also provide counselling and support to employees faced with redundancy. We have designed a one-day workshop to help employees faced with redundancy.

Drive a high performance culture by linking your reward system to performance. Let Eureka design a tailored system which drives high performance, increases motivation and improves staff retention.

Today more than ever, groups play a critical role in the lives of effective organisations: empowering employees, generating needed change, and producing innovative solutions to complex problems.

Skilled group facilitation is a resource that Eureka can provide.

Ability Testing

Your business performance is dependent on your employees and their ability to perform.

Ability tests enable you to measure the skills, aptitude and ability of employees. Studies have shown that ability tests can successfully predict an employee's job performance.

A selection from our range of ability tests includes:

• Information technology
• Applied technology
• Clerical & administrative skills
• Technical skills
• Transport industry skills
• Production & warehouse skills
• Customer contact skills
• Verbal & numerical skills (executive, management & graduate levels available).

How successful you will be in your job depends not only on your abilities but also on your personal qualities. Interviews and group exercises can be used to assess social skills but personality questionnaires can further explore how you react to or deal with different situations.

We offer a range of personality questionnaires, including 360°, suitable for:

• Directors
• Professionals
• Graduates
• Supervisories
• Sales staff
• Clerical administration
• Sales executives
• Retail staff
• Telesales

At Eureka we will provide a tailored recruitment service which ensures that you get the best candidate for your role.

Our service includes:

• Job description & person specification design
• Search advice
• Short-listing service
• Selection service:
  • Competency based interviewing
  • Assessment centres using multiple assessment methods
  • Ability tests
  • Personality questionnaires
  • Simulation exercise
  • Analysis presentation exercises